drone operations support

ROC Support

Compliant commercial drone operations under our KCAA-approved Remote Operator Certificate — whether you need our pilots and platforms or want to fly your own drones and crew under Serian’s ROC.

Fly commercially without standing up your own ROC

Under Kenya’s Civil Aviation (Unmanned Aircraft Systems) Regulations, every commercial drone operation must be conducted under a Remote Operator Certificate (ROC) issued by KCAA. Getting one means demonstrating adequate organisation, a documented operations manual, a training programme, maintenance arrangements, a safety case for every mission category, and licensed pilots — before a single flight is approved.

Most organisations that need drone data — for surveying, inspection, construction monitoring or media — don’t need to own that entire apparatus. They need someone who already has it. We bring the ROC, the operations manual, the safety oversight and the regulatory record. You can use our pilots and platforms end-to-end, or bring your own drones and crew and fly them under Serian’s certificate. Either way, flights happen the way KCAA expects, every piece of documentation is in place, and the data you actually need arrives on time.

Drone operations support and KCAA compliance workflow

What the engagement covers

Sized for a one-off mission, a project window or an ongoing programme. Everything the regulator expects is handled on our side.

Full operational compliance

Operations manual, safety case, emergency procedures, risk assessment and KCAA notifications — aligned to the UAS Regulations 2020 and the Manual of Implementing Standards.

Pilot coordination or crew onboarding

We supply RPL-certified pilots matched to the mission, or onboard your own pilots and drones under our ROC — verifying licences, aircraft registration, insurance and maintenance status before they fly.

Mission and airspace planning

Airspace classification, airport proximity checks (10 km for Code C–F, 7 km for Code A–B), ATC notifications, site access, weather windows and NOTAM review — sorted before mobilisation.

Flight logs and operational records

Detailed flight logs, crew assignments, maintenance records and incident documentation — auditable and available for regulatory review at any time.

How a ROC engagement runs

A short loop: scope, plan, fly, close out. The compliance work happens inside the loop, not as an afterthought.

  1. 01

    Mission scoping

    We get the operation, location, aircraft type, payload, risk category (A, B or C) and target outputs straight. This determines everything that follows.

  2. 02

    Compliance and safety planning

    Operations manual excerpt, safety case, risk assessment and emergency procedures are prepared for the specific mission. Airspace and ATC coordination are handled if required.

  3. 03

    Pilot and platform assignment

    RPL-certified pilots are matched to the project — ours or yours. If you’re bringing your own crew and drones, we verify licences, registration, insurance and maintenance status before clearing them to fly under our certificate.

  4. 04

    Execution, reporting and closeout

    The operation runs to plan. Flight logs, safety records and project deliverables are compiled and handed over. The regulatory file stays with us.

Who this is for

When the work needs to happen now and KCAA compliance needs to be airtight.

Organisations exploring drone capability

Run commercial drone projects — mapping, survey, inspection — before committing to the time and cost of standing up your own ROC. Use our pilots or test your own team under our certificate.

Project-specific operations

Compliant drone capability for a defined project window: construction monitoring, corridor survey, asset inspection, environmental assessment or media production.

Recurring aerial programmes

Repeat missions on a schedule — consistent procedures, shared documentation, the same safety framework every cycle.

NGOs, research and government projects

International and public-sector teams that need KCAA-compliant aerial data collection without building local operational infrastructure from scratch.

Teams with their own drones and pilots

You have the equipment and the crew but not the ROC. We provide the certificate, the operations manual and the safety oversight — your team flies under our regulatory umbrella.

Sectors we support under ROC

Drone operations we’ve conducted under our certificate, across project types and industries.

  • Construction monitoring
  • Infrastructure inspection
  • Topographical survey
  • Environmental assessment
  • Agriculture and forestry
  • Real estate and property
  • Mining and extractives
  • Energy and utilities
  • Media and film production
  • Research and academia
  • Government and public sector
  • NGO and humanitarian

Compliance is the boring part of the value

We carry the KCAA approvals, the operations manual, the procedures and the operational record. Your project gets the data, the flights and the documentation — without inheriting our paperwork.

Understanding the ROC framework in Kenya

Context for teams evaluating whether to build their own ROC or operate under an existing one.

What a ROC actually is

A Remote Operator Certificate (ROC) is the commercial drone operating licence issued by the Kenya Civil Aviation Authority under the Civil Aviation (Unmanned Aircraft Systems) Regulations, 2020. Without one, commercial drone flights in Kenyan airspace are not legal.

KCAA issues a ROC only after the operator demonstrates adequate organisation, a method of controlling and supervising flight operations, a training programme, and ground handling and maintenance arrangements consistent with the nature and extent of the intended operations. The certificate must be renewed and the holder is subject to ongoing oversight.

Kenya’s three-category risk framework

KCAA classifies drone operations into three risk categories. Category A covers low-risk VLOS flights below 400 ft AGL with drones up to 25 kg — these require registration and notification. Category B covers medium-risk operations that need operational authorisation and a safety risk assessment before flight. Category C covers high-risk operations including BVLOS, which require a Certificate of Airworthiness, ATC coordination and pilots with appropriate ratings.

Most commercial survey, mapping and inspection work falls into Category A or B. We scope each engagement against this framework so the paperwork matches the actual risk, not the worst-case scenario.

What it takes to stand up your own ROC

Building a ROC from scratch means writing an operations manual, developing emergency procedures for control failure, engine failure, battery issues and command-link loss, establishing a maintenance programme, training and licensing pilots, registering every aircraft, securing liability insurance, and submitting the full package for KCAA review.

For organisations whose core business is not drone operations, the time, cost and ongoing compliance burden of holding a ROC is rarely justified. Operating under an existing certificate — ours — gives you the same regulatory standing for the flights you actually need, without the overhead. This applies whether you want us to supply the full team or whether you’re bringing your own drones and pilots and just need the ROC wrapper.

ROC support — questions we get asked

Straight answers to the things clients want to know before engaging.

What is a Remote Operator Certificate (ROC) and why do I need one?

A ROC is the commercial drone operating licence issued by KCAA under the Civil Aviation (UAS) Regulations, 2020. Any person or organisation operating a drone for commercial purposes in Kenya — survey, mapping, inspection, media, agriculture — must hold one or operate under a holder’s certificate. Flying commercially without a ROC is a regulatory offence.

Can my organisation operate under your ROC instead of getting our own?

Yes. That’s exactly what this service is. Your flights are conducted under our ROC, using our operations manual and safety procedures. You can use our pilots and platforms, or bring your own drones and crew — we verify their licences, registration and insurance, then onboard them under our certificate. KCAA sees a compliant operation either way. This is common for project-specific work, short-term engagements, research organisations and companies evaluating drone capability before committing to their own ROC.

What categories of drone operation do you cover?

We cover Category A (low-risk VLOS up to 400 ft AGL), Category B (medium-risk operations requiring safety risk assessment and operational authorisation) and can coordinate Category C (high-risk, including BVLOS) where the project scope justifies it. Most commercial survey and inspection work in Kenya falls into Category A or B.

Do your pilots hold Remote Pilot Licences?

Yes. All pilots operating under our ROC hold valid Remote Pilot Licences (RPL) issued by KCAA. Licence currency, flight hours and type ratings are verified before every assignment. Pilots with specific experience — LiDAR, photogrammetry, corridor work, thermal — are matched to the project requirements.

What about airspace near airports and restricted zones?

KCAA prohibits drone operations within 10 km of Code C, D, E and F airports and within 7 km of Code A and B airports without specific authorisation. We handle all airspace checks, ATC notifications and, where needed, coordinate controlled-airspace approvals before mobilisation. Restricted and prohibited areas are identified during mission planning and avoided or permitted as required.

How long does it take to set up a ROC engagement?

For a straightforward Category A operation on open ground, we can scope, plan and mobilise within a few days. Category B operations with airspace coordination or complex sites typically need one to two weeks of planning. The variables are site access, airspace classification, payload requirements and the number of flight days.

What documentation do I receive after the flights?

You get the project deliverables — imagery, maps, reports, whatever the engagement called for — plus a summary of the flights conducted. The full regulatory file (flight logs, crew records, maintenance logs, safety case, incident reports if any) stays with us and is available for review or audit at any time.

Can I bring my own drones and pilots?

Yes. If you already have registered aircraft and RPL-certified pilots, they can operate under our ROC. We verify pilot licences, aircraft registration, maintenance records and insurance, then fold them into our operations manual and safety procedures for the engagement. Your crew flies; our certificate covers the regulatory side.

Is drone insurance included?

Our ROC operations carry liability insurance as required by KCAA. If you’re bringing your own drones, they’ll need current insurance too — we can advise on what’s required and help coordinate cover if needed.

Can you operate anywhere in Kenya?

Yes. We have operated across multiple counties including Nairobi, Kiambu, Kajiado, Nakuru, Turkana, Marsabit, Kilifi, Laikipia and Uasin Gishu. Remote and field-based operations are part of our normal workflow. KCAA notifications and any county-specific requirements are handled as part of mission planning.

Related services

Other things our team gets brought in for, often on the same projects.

Pilot Hire

  • Certified pilots
  • Mission planning
  • Field support

Import & Registration

  • Import permits
  • UAV registration
  • Readiness advice

Drone & Payload Rental

  • Drone platforms
  • Payloads
  • Survey equipment

Utility Inspection

  • Asset imagery
  • Condition notes
  • Safer access

Backed by certifications, partnerships and standards that matter

We hold the regulatory approvals and supplier partnerships required to deliver compliant, audit-ready geospatial outcomes across East Africa.

KCAA Approved Remote Air Operator (ROC)
NEMA Registered EIA / EA Lead Experts
ISK Member, Institution of Surveyors of Kenya
The Technical University of Kenya